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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cathy Trujillo

April 29, 2024

5  out of  5
rating by Cathy Trujillo
"Great Lisa Ybarbo always helping and answering questions"
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Danny Coriell

February 24, 2024

1  out of  5
rating by Danny Coriell
"Always closed"
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Aebra Cadabra McAfee

September 29, 2023

5  out of  5
rating by Aebra Cadabra McAfee
"Lisa and Laura are amazing for life insurance"
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Cheyenne Torres

August 30, 2023

5  out of  5
rating by Cheyenne Torres
"Been with Statefarm about a year. Love when I have any small or big questions I can call and get great customer Service with Lisa. And she’s awesome at returning my calls. Recommended to all my family and friends. ☺️"
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D B

June 24, 2022

5  out of  5
rating by D B
"Always professional and understanding of customers needs. A great insurance agent to me for over two decades"
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Norma Farris

April 2, 2022

1  out of  5
rating by Norma Farris
"My parents have had this insurance since 2000 my dad passed away in 2015, my mom is now 81 yrs old and her house needs foundation repair but the claim was denied .. And Lisa ybarbo is not helpful at all, bad customer service.. She never calls back or emails and ..after 20 years of being a loyal customer she suggested that my mom could easily find another insurance company"
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Destiny Garza

March 3, 2022

5  out of  5
rating by Destiny Garza
"Great experience! Highly recommend to anyone. Always had an issue with my old insurance. I really had a great experience and enjoyed all the discounts and savings. Plan on sticking with state farm Thank u Lisa for all ur help"
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Carlos Charly

August 4, 2021

4  out of  5
rating by Carlos Charly
"Muy amables"
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Maria Diaz

August 2, 2021

5  out of  5
rating by Maria Diaz
"Yo e ocupado los services de la notaria publica y es super profesional"
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Nikki Nikki

January 5, 2021

1  out of  5
rating by Nikki Nikki
"They drop my policy they sent me a notice in the mail told me to find another insurance company by January 2 2021 and there explanation was that they didn't have much information about me like what i went to state farm agency fill out everything there explanation didn't make sense to me and they wont even answer there phone when i call."
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lorraine Hernandez

September 8, 2020

1  out of  5
rating by lorraine Hernandez
"Never answer the phone !!"
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Oscar Trevino

September 2, 2020

5  out of  5
rating by Oscar Trevino
"My previous STI agent seemed lost the last three times I spoke to him . His office has been closed for several weeks, no one has called me back, after several messages. I reached out to Lisa Ybarbo's office and Laura Luna was quick and highly efficient to help me. Her office has called me to keep me informed. THANK YOU LISA AND LAURA!!!"
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Tony Calderon

June 27, 2020

5  out of  5
rating by Tony Calderon
"Great service. I bought my car insurance and I am going to see if I can get home insurance."
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Nancy Lechner

October 9, 2019

5  out of  5
rating by Nancy Lechner
"We have been doing business with Lisa and her agency for years and they consistently provide friendly, professional and prompt service. Laura is always so helpful and patient with my mother, which we really appreciate. From life insurance, to investments, to car and home insurance, this great agent and her office have provided the best service, and we will continue to do business there for years to come ."
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Lisa Salazar

August 4, 2018

5  out of  5
rating by Lisa Salazar
"If you want someone who is genuine and cares about you, please see Lisa! She will ensure you are protected for the unexpected!"
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Mark Lowry

May 10, 2018

5  out of  5
rating by Mark Lowry
"Lisa and Laura are great to work with. Great rates and customer service!"
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daniel lopez

October 30, 2017

5  out of  5
rating by daniel lopez
"Great Staff, Great Agent!!!"
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Metalgodz Roadwarrior

December 9, 2016

1  out of  5
rating by Metalgodz Roadwarrior
"Had bad experience with this agency I would not recommend this certain insurance company state farm or office to no one they where unprofessional, lack of poor communication ...(all this trouble because they where missIng a piece of paper that i was never told of )i brought a whole life insurance back August for my mother,due to the time of my mom's passing they would not help me like they did even care or give A dam they told me that the policy that i actually paid for was no good at all, that it was not active at all when they took the first payment when I brought this in there office and after that 2 months prior they took money of my mom bank for draft payments already ...it just did not make sence why big company like that say the policy was no good when they where taking payments..at the day of my poor mom passing they did not want to here me or help me those agents from that office really are horrible they seem like they are friendly and nice but there are not they really ingnored me as well the people above them too ,time of my need i struggle to pay for my moms funeral .. there sorry people state farm and the agents there God help them there is no one greater than him what they did ..."